Top 20

Top 20

Most people know about the 80/20 rule. Eighty percent of anything gets done by twenty percent of the people. 20 of 100 workers accomplish 80% of the work. 20 of 100 volunteers get 80% of the job done. 80% of Girl Scout Cookies get sold by 20% of those selling them....

Soft service versus a hard deliverable.

As a consultant, I provide a soft service; I provide information. If you also provide a soft service, in order to successful, you must have a hard deliverable. Memory is a terrible thing.  If you don’t provide your a hard deliverable, the client quickly forgets your...