by Mark Katz | Knowledge Exchange, Uncategorized
There are a couple of ways to do this. One way is to meet with them and say, ‘I’m feeling like our work together is not as productive as I would like and I’d like to refer you to someone else.’ This conversation is never intended to be confrontational; it’s about...
by Sandi Burnside | Business Strategy, Knowledge Exchange
Your Clients You know how to provide a great product or service, and make sure your client gets just what they need when you’re working on their project. But then what happens? Do you keep in touch with your customer after the sale? Do you make sure they still feel...
by Joe Malinowski | Knowledge Exchange, Sales
There is without a doubt a surplus of professional business networking events to attend as well as an increasing number of trainings to help business owners with social networking going on across the country. But, take a moment to think about your actions… Have you...
by John Patrick | Knowledge Exchange, Uncategorized
Experts say that unless you do something dramatic, your mental gauge will allow your behavior to keep you at what it determines is a comfortable level. We see that acted out every day. Why do two sales people appear to be doing the same thing – with similar...
by Joe Malinowski | Knowledge Exchange, Uncategorized
I recently went on the backstage tour at Disney World and learned some top secret Disney information that can help you with your online marketing! Here is a quick review and recap of the tour before we begin: Six hour tour, $75 per person lunch included, lots of cool...
by Mark Katz | Knowledge Exchange
I don’t believe in elevator speeches, but I do believe in using the right language. If you can talk about your business in 30 seconds, you might need to rethink your language. Now while you might be able to engage somebody in 30 seconds, you’re not likely going to be...
